Etihad Airways records profit of USD 187 Mn for Q1 2025
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Passenger numbers rose 16 per cent year-on-year to 5.0 million with passenger load factor increasing to 87 per cent (+ 1 pp YoY); 16 new routes to be launch in 2025.
Etihad Airways has released its results of first quarter of 2025. Profit after tax reached USD 187 million, marking a 30% increase year-on-year. Total revenue saw a 15% rise compared to Q1 2024, supported by both passenger and cargo business.
In Q1 2025, Etihad carried 5.0 million guests– a 16% year-on-year increase – and is maintaining strong momentum into Q2. The airline has carried nearly 20 million passengers over the last 12 months.
Customer satisfaction reached record high in Q1 2025, with scores improving by 20 per cent year-on-year. Gains were recorded across key touchpoints, including check-in, boarding, inflight service, food and beverage, Wi-Fi, and the updated website and mobile app.
The quarter also saw the launch of new lounge and inflight menus, alongside upgraded service standards. One additional A380 returned to service during the quarter, offering First Apartments and The Residence. In April, the airline took delivery of another A350-1000, with another Boeing 787 Dreamliner to follow.
The airline is preparing the expand of First class to more routes and preparing new grounds and inflight services for rollout from August. In April, the airline introduced its new A321LR cabin, becoming the first in the region to offer First Class on a single-aisle aircraft. The broader First class experience will include a new concierge service, private chauffeur transfers, dedicated check-in, meet-and-assist service, and baggage-free travel options in Abu Dhabi.
Antonoaldo Neves, Chief Executive Officer of Etihad Airways, said, “Achieving our highest-ever Q1 profit of AED 685 million and our best-ever customer satisfaction scores reflects the strength of our business and the dedication of our people.
“We’re executing a clear strategy: grow sustainably, operate efficiently, and never lose focus on delivering remarkable experiences to our guests. From continued refinements to our onboard offering to improved airport services and the debut of our A321LR with a market-leading narrowbody product, we’re raising the bar in every part of the journey.
“Our network continues to expand with 16 new routes announced for 2025 and additional aircraft joining our fleet. As we grow, we remain disciplined and focused on quality, efficiency, and creating value for our customers and stakeholders.”
Passenger revenue grew by 16% reaching USD 1.5 billion, driven by increased capacity, continued network expansion and increased flight frequencies. Passenger growth was boosted by a 14% rise year-on-year in Available Seat Kilometres (ASK) and an improved passenger load factor of 87% (+1 pp year-on-year). Fleet expansion accelerated, with 98 aircraft in operation by the end of the quarter, including the reintroduction of Etihad’s sixth A380. The operating fleet further grew in the month of April with the delivery of an additional A350-1000.
Etihad operated 80 destinations as of March 2025, with 16 new routes launching this year to support continued growth and broaden access to key global markets.
The EBITDA rose by 32% year-on-year, reaching USD 379 million, boosting the EBITDA margin to 21% (+3 pp compared to the same period of 2024).