KUONI-SOTC LAUNCHES ‘CO-CREATED’ INITIATIVE

Kuoni-SOTC, one of India’s leading outbound tour operators has unveiled their latest initiative called ‘Co-Created’.  Kuoni-SOTC gives a chance to its customers to be a part of their holiday creation process with this new initiative.

The co-created initiative is a platform which invites customers across key markets of India to spell out their most important expectations from a Holiday and allows Kuoni to enhance and deliver an enriching holiday experience to meet travellers’ expectations. Recently, ‘Co-Created’ Meets were held across eight cities including Mumbai, Delhi, Ahmedabad, Baroda, Rajkot, Chennai, Bangalore, and Kolkata.

Speaking on the same Vishal Suri, CEO-Tour Operating, Kuoni India said, “At Kuoni-SOTC, our key aspiration is to become an organisation that is customer obsessed, where we wish to keep the customer at the center of all that we create. We embarked on this journey by bringing our customers at the center of our product creation process, involving them at the product planning stage and incorporating their ideas and views, ensuring that each and every aspect of their holiday is taken care of and that we deliver an experience that will be cherished for a lifetime.”

Further adding Suri said, “Our focus has always been being customer centric and this initiative is an extension of that journey. This initiative received an overwhelming response. We encourage more and more customers to join us and be a part of this unique initiative. As this will further ensure that we take care of each and every aspect of their holiday and add immense value to our customers”.