QATAR AIRWAYS LAUNCHES STREAMLINED PAYMENT OPTIONS
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Qatar Airways has launched a credit and debit card payment facility at the airline’s contact centre in Ahmedabad, reiterating it’s commitment to delivering five-star experience on air and on ground for the comfort of its passengers in India. The state-of-the-art contact centre which serves more than 1,000 customers daily will now be equipped to issue tickets and process secure payments through credit and debit cards thanks to a secure Interactive Voice Response (IVR) system.
Henry Moses, Country Manager India, Qatar Airways said, “As a global brand, Qatar Airways is known for setting new industry benchmarks and product innovations to further enhance the travel experience for our customers. We understand that travel is no longer just about connectivity but about providing a unique travel experience. This new service offers greater flexibility for Qatar Airways' passengers through a safe, secure, convenient and efficient IVR payment feature designed for customer convenience and comfort.”