TRIPADVISOR FELICITATES COURTYARD BY MARRIOTT, GURGAON
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Courtyard by Marriott, Gurgaon has received a TripAdvisor Certificate of Excellence award. The accolade honours hospitality excellence to Courtyard by Marriott, Gurgaon basis consistent outstanding traveller reviews on TripAdvisor. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.
Speaking on the achievement, Kanika Hasrat, General Manager, Courtyard by Marriott, Gurgaon said, “We are proud to receive a Certificate of Excellence by the world’s largest travel site. Reassuring feedback by travellers encourages us to increase our service benchmark. The certificate is a manifestation of the guest experience and Courtyard by Marriott, Gurgaon’s team efforts. The certificate honoured the hotel for its excellence in hospitality and qualifying businesses worldwide.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honourees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and reviews. Additional criteria include a business’ tenure and popularity ranking on the site. This is the second consecutive year, Courtyard by Marriott, Gurgaon has received this honour.
“TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence. The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience,” said Marc Charron, President, TripAdvisor for Business.